Refund policy
Return and Refund Policy
At Kalikwest Inc., we appreciate your support and strive to maintain transparency regarding our policies. Please be informed that all sales made at our establishment are final. We regret to inform you that we do not accept returns, exchanges, or offer refunds unless under exceptional circumstances explicitly outlined below:
Exceptions for Consideration
Defective Items: In the rare event that you receive a defective product, kindly contact our customer service team within 3 business days of receiving the item. We will assess the situation on a case-by-case basis and may provide a resolution, which could involve a replacement or store credit.
Shipping Errors or Damaged Shipments: If there is an error in shipping or the merchandise arrives damaged, please notify us immediately upon receipt. We will work diligently to rectify the issue and provide a suitable resolution.
Items Not Eligible for Return, Exchange, or Refund
All sales are considered final, and we do not entertain returns, exchanges, or refunds for reasons other than those mentioned in the exceptions above.
Important Notes
- Kalikwest.com reserves the right to modify or amend this policy at any time without prior notice.
- Any returns or exchanges sent without authorization will not be accepted or processed.
- We encourage customers to review their orders carefully before completing their purchase to avoid any inconvenience.
For inquiries regarding our policy or if you believe your situation falls within the exceptional circumstances mentioned, please reach out to our customer service team for further assistance.
Thank you for choosing Kalikwest. We value your understanding and continued support.