Privacy policy

Privacy Policy

You agree that kalikwest.com may collect information as may be provided by you while using this website, including but not limited to your name, address, gender, age, nationality, work, occupation, interests, marital status, visit pattern, purchase pattern, family details, travel, hobbies, addresses and names of friends and associates as is available from your visits to this website.

We need this information to allow you to proceed with placing your product order. We may use this data to process payment for the product and deliver the product to you. We also use this data to inform you when the product is about to be delivered.

The use of this information is purely for the use of conducting the transaction or for marketing purposes, which shall include, but not be limited to, sending email messages, SMS (Text Messages using mobile cellular technology, telephone calls, letters, and other communication) to you regarding the promotional activities/marketing promotions for kalikwest.com products from time to time. We may share the information you provide with our marketing partners, consultants, and third parties for the purpose of providing/offering special offers to you as a customer of kalikwest.com from time to time.

We may also call you at the telephone number provided by you in the information for such purpose, and as an existing customer, we will not specifically refer to the Do Not Call Registry for this purpose. By purchasing products from the kalikwest.com website, you are deemed to be a customer of kalikwest.com, and we may contact you by phone, email, mail, and face-to-face to conduct our business with you or to resolve matters related to our business, if any, with you. However, in the event you no longer intend to receive emails, calls, etc, from us, please write to the Compliance and Legal Officer at the communication address provided herein. Further, when you register with the website and/or subscribe to any of our newsletters or opt-in to receive special offers and new releases sent to your email address, your contact information (including your name, address, and e-mail address as requested) is added to our secure database; access of which is limited to authorized persons.

Data collected by us is stored on secure servers provided by third parties, and they take every precaution to ensure that this information is kept in a secure fashion. However, any loss of data by third parties is not our liability, and in the eventuality it happens, we will inform you accordingly via your registered email address within 48 hours of us being notified by such third party.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example, to our courier or supplier).

We may also share your data with our franchisor. You further authorize the franchisor to use this information to sell products to you, directly or indirectly.

We may also use your data to manage the website, collect payment from you, enable you to subsequently use parts of the website, detect any fraud or website abuses, send you information relevant to the website or our products, and in case we have any queries. Payments that you make through the website will be processed by our service provider.

You must only submit to us or our agent or the website information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us, and you may access this information by logging into your account on the website. Here, you can view the details of your orders that have been completed, those that are open, and those that are shortly to be dispatched and administer your address details, bank details, and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

You agree that kalikwest.com doesn't receive any information/data with respect to your credit cards, debit cards, bank details, etc., in the event you purchase some product through this website, you are directed toward the payment gateway of the bank chosen by you wherein you provide the debit, / credit card, bank information. Thus, such information is not held or controlled by us in any way whatsoever. Also, please do not share this information with anyone, including employees, contractors, or vendors of kalikwest.com.

COOKIES

The acceptance of cookies is not a requirement for visiting the website. However, we would like to point out that some functionality on the website and ordering is only possible with the activation of cookies. Cookies are tiny text files that identify your computer to our server as a unique user when you visit certain pages on the website, and your Internet browser stores them on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on or want to enter the website. We only use cookies for your convenience in using the website (for example, to remember who you are when you want to amend your shopping cart without having to re-enter your email address) and not for obtaining or using any other information about you (for example, targeted advertising). Your browser can be set not to accept cookies, but this would restrict your use of the website. Please accept our assurance that our use of cookies contains no personal or private details and is free from viruses.

The cookies enable recognition of the Internet browser. The data collected with these technologies is not used, without separate authorization by the person concerned, to personally identify the visitors to this website and is not collated with personal data on the pseudonym holder. The permission for data recording and storage may at any time be canceled with ongoing effect.

SECURITY

We have in place appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss, destruction, or damage to your information. When we collect data through the website, we collect your personal details on a secure server. We use firewalls on our servers. When we collect payment card details electronically, we use encryption by using Secure Socket Layer (SSL) coding. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details. You are strongly recommended not to send full credit or debit card details to us in unencrypted electronic communications. We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer.

If you have any concerns about your privacy or need to report any issues relating to your privacy that arise from the conduct of your business with kalikwest.com, please feel free to write to contact at the address given below:

Kalikwest Inc

Kalikwest Inc,

Balaji Tech Tower, 2nd Floor,

Phase 7, Industrial Area, Sector 73,

Sahibzada Ajit Singh Nagar,

Punjab 160055,

India

DISCLAIMER

kalikwest.com shall not be responsible for indirect, consequential loss or claims or damages that you may suffer due to the loss of any information submitted by you on this website, including but not limited to the information with respect to your credit card, debit card, bank details or representations made by any advertisers and sponsors on this website. You accept sole responsibility and risk associated with the use and results of this website material, irrespective of the purpose to which such use or results are applied.

LIABILITY

kalikwest.com shall only be liable for the direct losses suffered by you as a result of access or use of this website, subject to the maximum limit of the amount paid by you for the purchase of the respective products from this website.

Notwithstanding anything contained elsewhere only.in shall not at all be liable to you / third party for any direct and/or indirect damages, claims, or losses, including loss of profits, loss of business or indirect, consequential, or punitive damages, whatsoever in connection with the provision or use of Information hereunder including the usage of this website.

DISPUTE RESOLUTION

In the event of any dispute, difference, or claim arising out of this Privacy Policy, the same shall be settled in accordance with the Laws of India through the regular judicial process, and the courts of Punjab, India, shall have exclusive jurisdiction.

COPYRIGHT

We have copyright over this Privacy Policy. For commercial purposes, use by third parties, even by way of extract, is not allowed. Infringements may be subject to legal action.

This Privacy Policy can change at any time to include/exclude clauses, and kalikwest.com does not bear responsibility for updating users on the same.